Privacy Policy

1. Introduction

Ranthambore Safari Hub ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when using our website and booking services.

By accessing or using the Ranthambore Safari Hub website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or use our booking services:

• Personal Identification Information: Full name, age, gender, and nationality.
• Contact Information: Email address, phone number, and address.
• Booking Details: Safari date, vehicle type, preferred zone, number of passengers, and timing preferences.
• Identity Proof: Government-issued photo ID details (Aadhaar, Passport, Voter ID, or Driving Licence) as required by the Forest Department for safari permits.
• Payment Information: Transaction details processed through secure third-party payment gateways.
• Communication Data: Messages, emails, and inquiries you send to our support team.
• Device and Usage Data: IP address, browser type, operating system, referral URLs, and browsing behavior on our website.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• To process and confirm your safari booking with the Rajasthan Forest Department.
• To acquire official safari permits on your behalf.
• To communicate booking confirmations, updates, and safari-related information via email, SMS, or phone.
• To provide customer support and respond to your inquiries.
• To process cancellations, modifications, and refunds as applicable.
• To improve our website functionality, user experience, and services.
• To send promotional offers, travel tips, and newsletters (only with your consent).
• To comply with legal obligations and government regulations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only with the following parties as necessary:

• Rajasthan Forest Department: To process your safari permit and comply with government entry regulations.
• Payment Gateway Providers: To securely process your payments. These providers follow industry-standard security protocols.
• Communication Service Providers: To send booking confirmations and notifications via SMS and email.
• Legal Authorities: When required by law, court order, or government regulation.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmitted between your browser and our servers.
• Secure hosting infrastructure with regular security audits.
• Limited access to personal data by authorized personnel only.
• Regular monitoring for potential vulnerabilities and security threats.

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Booking-related data may be retained for a minimum period as required by government regulations and audit purposes. After this period, personal data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Improve website performance and functionality.
• Deliver relevant content and recommendations.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and regulatory requirements.
• Opt-Out: Unsubscribe from promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Withdraw Consent: Withdraw your consent for data processing where applicable.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

9. Third-Party Links

Our website may contain links to third-party websites, including travel partners, payment providers, and informational resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Phone: 9785702420 / 9636229842
• WhatsApp: Chat with us
• Website: www.ranthamboresafarihub.com