Effective Date: July 2026
At Ranthambore Safari Hub, we are committed to providing a smooth and transparent booking experience for all visitors. We process safari bookings in accordance with the rules and regulations of the Ranthambore Tiger Reserve and the Forest Department, Government of Rajasthan. Please read the following cancellation and refund policy carefully before making a reservation.
1. Safari Booking Cancellation Policy (Gypsy & Canter)
All safari permits are issued by the Forest Department, Government of Rajasthan. Once a safari booking is confirmed and the permit is generated, the following conditions apply:
- Confirmed safari bookings are non-refundable.
- Safari permits cannot be cancelled, transferred, exchanged, or modified after confirmation.
- Requests to change the safari date, shift, visitor details, or vehicle type cannot be accepted once the permit has been issued.
- If incorrect or invalid identification details are submitted during booking and the permit is rejected by the Forest Department, no refund will be provided.
2. Park Closure Due to Weather or Government Orders
In exceptional situations where safari operations are suspended by the Forest Department due to heavy rainfall, natural disasters, or other official reasons, the following refund policy may apply:
| Safari Type | Refund Amount |
|---|
| Gypsy Safari | Up to 75% refund of the booking amount |
| Canter Safari | Up to 65% refund of the booking amount |
Please Note: If the official safari permit has already been generated before the park closure, the government permit fee cannot be refunded. Refunds will only be processed for the eligible amount, if applicable.
3. Current & Tatkal Safari Bookings
For last-minute or current availability bookings:
- If your booking request cannot be confirmed due to non-availability or technical issues, a 100% refund will be processed.
- Once a current booking is confirmed and the permit is issued, it becomes non-refundable and follows the standard safari cancellation policy.
4. Hotel & Tour Package Cancellation
If you have booked hotels, transportation, or customized tour packages through Ranthambore Safari Hub, cancellation charges will apply as follows:
| Cancellation Before Check-in | Charges | Refund |
|---|
| More than 45 days | 10% | 90% Refund |
| 30 – 45 days | 20% | 80% Refund |
| 15 – 30 days | 35% | 65% Refund |
| 7 – 15 days | 85% | 15% Refund |
| Less than 7 days or No Show | 100% | No Refund |
Peak Season Notice
Bookings during festivals, long weekends, Christmas, New Year, and other peak travel periods may have separate cancellation terms. These conditions will be communicated during the booking process.
5. Refund Procedure
Eligible refunds will be processed using the original payment method used at the time of booking.
- Refunds may be credited through UPI, Credit Card, Debit Card, Net Banking, or other supported payment methods.
- Refund processing generally takes 7 to 10 working days, depending on your bank or payment provider.
6. Government Rules & Liability
Ranthambore Safari Hub acts as a booking facilitator and follows the guidelines issued by the Forest Department.
- Safari permits remain subject to approval by the concerned government authorities.
- The Forest Department reserves the right to modify, cancel, or suspend safari operations without prior notice.
- Ranthambore Safari Hub cannot be held responsible for cancellations, restrictions, or changes made by government authorities.
- If government taxes, permit charges, or safari fees are revised after booking confirmation, the customer must pay the additional amount. Failure to do so may result in cancellation without any refund.
7. Customer Responsibility
Before confirming your booking, please ensure that:
- All visitor names match the government-issued ID.
- Age, gender, nationality, and ID details are entered correctly.
- Contact information is accurate for booking updates.
Important: Incorrect information may result in booking rejection by the authorities without any refund.
8. Acceptance of Policy
By booking any safari, hotel, or travel service through Ranthambore Safari Hub, you confirm that you have read, understood, and agreed to this Cancellation & Refund Policy.
Contact Us
For cancellation requests, refund queries, or booking assistance, please contact our support team.
Note: All cancellation requests must be submitted in writing via email for faster processing.